Terms and Conditions
Last Updated: June 2026
1. Introduction
Welcome to Coffee Pod Creations. These Terms and Conditions govern your use of this website and the purchase of products from my online shop.
By accessing this website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.
2. About Me
This website is owned and operated by Vicky Horwood
For any enquiries, please contact:
Email: CoffeePodCreations@gmail.com
3. Products
I create handmade fashion jewellery using upcycled and reclaimed materials, including recycled aluminium coffee pods.
Each piece is individually handcrafted, making every item unique. Slight variations in colour, pattern, texture or finish are an inherent characteristic of handmade and upcycled products and should not be regarded as faults or defects.
I make every effort to ensure product descriptions and photographs accurately represent each item. However, colours may vary depending on individual screen settings.
4. Pricing
All prices are displayed in Pounds Sterling (£).
I reserve the right to amend prices at any time, although changes will not affect orders that have already been accepted.
If an obvious pricing error occurs, I reserve the right to cancel the order and refund any payment made.
5. Payment
Payment must be received before an order is dispatched.
Payments are processed securely through the payment providers available on this website. I do not store your payment card details.
6. Order Acceptance
After placing an order, you will receive an order confirmation by email.
Your order is accepted when I dispatch your goods.
I reserve the right to refuse or cancel an order where:
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a product is unavailable
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payment cannot be authorised
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fraudulent activity is suspected
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an obvious pricing or description error has occurred
7. Delivery
Delivery estimates are provided for guidance only.
I am not responsible for delays caused by postal services, customs authorities or events beyond my reasonable control.
Ownership of the goods passes to you once payment has been received in full and the goods have been delivered.
8. Consumer Rights, Returns and Refunds
If you are purchasing as a consumer, your rights are protected by UK consumer legislation.
You may have the right to cancel your order within the applicable cooling-off period under the Consumer Contracts Regulations, unless an exemption applies, such as for personalised or custom-made items.
You are also entitled to remedies if goods are faulty, not as described or not of satisfactory quality.
Nothing in these Terms limits or excludes your statutory rights.
Please contact me promptly if you experience any issue with your purchase so I can work with you to resolve it.
9. Handmade and Upcycled Materials
My jewellery celebrates sustainability by transforming discarded materials into wearable art.
Because reclaimed materials are used, minor marks, variations or natural imperfections may be visible and form part of the design and character of the finished piece.
These characteristics are intentional and are not considered manufacturing defects.
10. Jewellery Care
To maximise the lifespan of your jewellery:
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Store items in a dry place when not in use.
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Handle with reasonable care.
Damage resulting from misuse, accidental damage or normal wear and tear is not considered a manufacturing fault.
11. Safety Information
My jewellery is intended for adults and older children unless otherwise stated.
Jewellery contains small components and is not a toy. It should be kept out of the reach of babies and young children as it may present a choking hazard.
Customers should inspect jewellery regularly and discontinue use if any part becomes loose or damaged.
If you have known allergies or sensitivities to metals or other materials, please read product descriptions carefully or contact me before purchasing.
12. Intellectual Property
All content on this website, including text, photographs, product designs, logos and graphics, is owned by or licensed to Coffee Pod Creations and is protected by intellectual property laws.
No content may be copied, reproduced, distributed or used without prior written permission.
13. Customer Reviews, Photos and Testimonials
I welcome reviews and photographs shared by customers.
If you voluntarily provide reviews, testimonials or photographs, you retain ownership of your content.
By submitting such material, you grant me permission to display and use it on my website, social media channels and marketing materials for the purpose of promoting my business.
If you later wish me to stop using your content in future publications, please contact me and I will remove it from future use within a reasonable time where practicable.
14. Acceptable Use
You agree not to:
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use this website for unlawful purposes
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interfere with the operation or security of the website
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introduce viruses or malicious software
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attempt unauthorised access to any part of the website
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infringe the rights of others
I reserve the right to restrict access where misuse is suspected.
15. Limitation of Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any liability that cannot legally be excluded or limited.
To the fullest extent permitted by law, I shall not be liable for indirect or consequential losses, loss of profit, loss of business opportunity or loss of data arising from the use of this website or the purchase of products.
My total liability in relation to any claim shall not exceed the purchase price of the product giving rise to that claim, except where the law provides otherwise.
Nothing in these Terms affects your statutory rights.
16. Website Availability
While I aim to keep this website available at all times, I cannot guarantee uninterrupted access.
I may suspend or withdraw the website temporarily for maintenance, updates or reasons beyond my control.
17. External Links
This website may contain links to third-party websites for your convenience.
I am not responsible for the content, privacy practices or availability of those external websites.
18. Privacy and Cookies
Your personal information is processed in accordance with my Privacy Policy and Cookie Policy.
By using this website, you acknowledge that cookies may be used in accordance with those policies and any cookie preferences you select.
19. Changes to These Terms
I reserve the right to amend these Terms and Conditions from time to time.
The latest version will always be published on this website with the date of the most recent update.
20. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any dispute arising from these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
21. Contact
If you have any questions regarding these Terms and Conditions, please contact: